UX Writer

bTaskee Company Limited is a pioneer in applying technology into the domestic work industry in Vietnam. We provide many convenient services such as: Home cleaning, Air-conditioning, Grocery Assistant, etc in Southeast Asia. With bTaskee app and bTaskee Partner app, customers can actively book services and bTaskers can freely accept the tasks.

Job Overview:
As a UX Writer, you'll play a key role in shaping how users interact with our apps through language. You'll collaborate cross-functionally to ensure every message is aligned with our brand voice, user-centered, and purposefully designed to create a seamless and intuitive product experience.

Responsibilities and Duties:
- Craft clean, straight-to-the-point copy for all app interfaces, including buttons, labels, instructions, and notifications;
- Collaborate with product managers, designers, and developers to ensure messaging is consistent and user-focused;
- Improve and maintain the app’s tone of voice to make it easy for users to understand what to expect from our services;
- Write and refine in-app notifications, onboarding flows, error messages, and help content to maximize clarity and user engagement;
- Conduct content audits and suggest improvements for existing copy to enhance user comprehension and satisfaction;
- Use data and user feedback to iterate and optimize messaging.

• 1+ years of experience in UX writing role;
• Strong portfolio demonstrating UX writing for digital products;
• Excellent writing and editing skills in both Vietnamese and English — clear, concise, and user-focused;
• Solid understanding of user-centered design, accessibility, and usability principles;
• Ability to collaborate effectively with cross-functional teams;
• Comfortable using user research and analytics data to inform content decisions;
• Proactive mindset with strong attention to detail, critical thinking, and problem-solving skills.

• Competitive Salary – Rewarded based on your experience and skills;
• Annual Performance Review – Unlock growth opportunities every year;
• KPI-Based Salary – Earn what you deserve through your contributions;
• 13th-Month Bonus – Rewarded based on both your performance and the company’s success;
• BYOD Support – Get an allowance while enjoying the flexibility of using your own laptop;
• Comprehensive Healthcare – Regular check-ups & a premium health package;
• SHUI Compliance – Contributions aligned with legal regulations;
• Generous Leave Policy – Enjoy 12–16 annual leave days per year;
• Celebration Perks – Special benefits for birthdays, weddings, childbirth, and more;
• Engaging Workplace – Activities & exciting team-building events;
• Advance Home Care Benefit – Get a monthly bTaskee package, freeing up your time for learning, relaxation, and self-care.