Trợ lý học vụ Student Care (Student Care Assistant)(Part-time)

- Solve student support cases assigned by the Academic Officer in charge.

- Communicate with parents to update and answer inquiries about students’ progress.

- Update parents with student progress and suggest extra materials, practices if needed.

- Mark student’s extra practices, exercises or support parents, students based on their request. 

- Report students’ progress and issues to the Academic Officer in charge  on a daily basis. 

- Based on reading, writing, speaking test results, assess students and design personalized learning paths for students to reach learning outcomes and parents’ expectations. 

- Assist to monitor student’s progress and recommend personalized teaching strategies for such students to teachers and teaching assistants.

- Working Time: Minimum 8 shifts/week. Flexible working shift to choose from:

+ Shift A: 8h00 - 12h

+ Shift B: 1h30 - 5h30

+ Shift C: 5h30 - 9h30 

- Location: 1 month on-site for training and then working online. Kyna HCM Office: 5th Floor, Bcons Tower, Nguyen Van Thuong, Ward 25, Binh Thanh Dist.

- Candidates who are majoring in English at Universities or have teaching experience are preferred.

OR: Academic background and qualification: University degree in English Pedagogy or University degree with teaching experience are preferred.

- Customer-oriented, student-focus mindset

- Strong office productivity level &  time management ability

- Good communication skills in Vietnamese.

- Eager to learn, ambitious and energetic, team player

- Responsible, hard-working and ready to work to meet deadlines

- Attention to details is a must 

- Competitive salary: VND 140,000- 150,000/shift. 

- Opportunity to involve in disruptive projects which may change traditional English language teaching methods

- Opportunity to learn and be exposed to new learning technology