Support Engineer

• Take ownership of customer issues reported and see problems through to resolution

• Research, diagnose, troubleshoot, and identify solutions to resolve customer issues

• Deploy, demonstrate, and educate customers to operate the system

• Regularly communicate with the global customer to manage open items and future action plan

• 2-4 years working experience

• Good at English communication

• Understanding Windows/Linux/Docker environment

• Understanding of PostgreSQL/MSSQL or other database systems

• Critical thinking and problem-solving skills

• JavaScript/Nodejs/Reactjs/C++

• Experience in SMT production

Panasonic R&D Center Vietnam was established in April 2007, is a company specializing in R&D of Panasonic Group in Vietnam with the aim of enhancing R&D activities in the field of digital home appliances, automation, mobility in Vietnam, providing R&D services for software solutions in today's hottest fields such as AI, Cloud, IoT in a chain of R&D centers of worldwide corporations

1. Career Path Development

• Long-term multi-career roadmap;

• Learning & development (Language Training, Technical Training, Soft-skill Training, On-job Training, etc.)

• Oversea business trips (Japan, China, Singapore, US, Mexico, EU, etc.)

2. Work-life Balance

• Flexible working time that supports work-life balance (Core time: 9:00-16:00; 5 days from Monday - Friday/ week)

• Additional special holiday

3. Compensation package

• Attractive salary

• Competitive bonus package depend on abilities, performance and competencies

• Diversified allowance scheme

4. Wellness

• Well-protected with 24/7 personal accident and medical care insurance;

• Well-designed Annual Health Check-up program;

5. Activities

• Team-building activities; Birthday Party; Year-end party; Sport Day/ Family Day

• Summer Vacation (Trip to famous tourist spots domestic/ overseas,...)

Địa điểm làm việc

- Hà Nội: Lotte Tower, 54 Lieu Giai, Ba Dinh, Ha Noi, Ba Đình